Aisee Smart Platform Privacy Policy

Updated: March 2019

Effective time: April 2019

The intelligent life platform is an Internet of Things solution and/or accompanying service provided to users by Aisee Smart (hereinafter referred to as "Aisee Smart"). Please read our privacy policy carefully and let us know if you have any questions. This policy as our promise to protect your personal information will be strictly enforced. I hope that you can feel our security and use our services with confidence.


Intelligent terminal: refers to the terminal products that are produced and manufactured by hardware manufacturers and have Internet access function, data transmission capability and human-computer interaction interface, including smart home appliances, smart wearable and intelligent environment purification equipment. This refers specifically to the smart terminal that you purchase and use, hereinafter referred to as "this product."

Aisee Smart App: refers to the Aisee Smart development platform that connects the Aisee Smart platform and provides users with intelligent terminal operation services and data presentation services.

User personal information: refers to the user name, date of birth, ID number, address, telephone number, account number and password, etc., which can be used to identify the user's information alone or in combination with other information, as well as the time and place of the user's use of the service, hereinafter referred to as " Personal information".

Use: We collect information from the devices you use to access the service and collect information about those devices. These include: the IP address, the browser and device type you use, the web page you viewed before visiting our website, and the identifier associated with your device. Your device can also transfer location information to the service, depending on the device settings.

Collection of information

The information we collect In the process of using Aisee Smart Services, we collect the following information that you provide or receive services, which will be used to provide services to you, optimize our services and protect your account number

User Account Information In order to be able to use our products and services, you will need to create an account. In the process of creating an account, we will ask you to provide PII information such as your mailbox or mobile number, which can help you activate, manage or use Aisee Smart services. We will associate your nickname, avatar, country, time zone with your account to facilitate access to our products and services.

User Mobile Information We collect information about your device model, operating system, unique device identifier, login IP address, Aisee Smart software version number, access network type and type, etc., to provide PUSH push. At the same time, these are the basic information we need to provide services.

Smart Device Information In the process of using your smart device, we collect all device information so that you can remotely operate the device through the App.

Image/Video Information Captured by the Camera When you use the camera, we collect the image/video information captured by your camera, which will be used for mobile monitoring and alerting services.

Feedback We will collect your feedback to help you troubleshoot.

Infrared Information We collect your infrared remote control information so that you can operate your other infrared devices through the App.

User Scene (Linkage) Information When you use features such as scenes, automation, etc., we collect your relevant settings information to provide you with intelligent scene services.

Body Fat Information When you use our body fat products, we collect information about your body fat, body weight, body fat, BMI, and skeletal muscle content.

Disclosure of information

Disclosure to third parties

Depending on the situation, we will provide certain personal information to partners who provide products and services in partnership with Aisee Smart or who help Aisee Smart market to customers. We will only share personal information with third parties for the purpose of providing or improving our products, services and advertising; we will not share personal information with third parties for the purposes of third party sales, nor will we sell personal information. We are obliged to require the above partners to strictly abide by the confidentiality agreement and the requirements of our information protection policy.

We can provide smart living partners with statistical information about your use of smart terminals in a timely manner. The above statistical information does not involve personal information such as your name, account number, password, phone number, email, etc.

If our partners expressly disclose to you the information collected and the use of the information, and have obtained your consent, we may disclose your personal information to the three parties according to your permission. For the security of your personal information, we may desensitize or obscure your personal information before disclosing it to third parties.


Depending on the legal requirements of the government, we may need to disclose your personal information.

We may disclose information about you if we determine that disclosure is necessary in order to enforce our terms and conditions, protect our operations or users, or design a material public interest.

In the event of a reorganization, merger or sale, we may transfer all personal information we collect to the relevant third party.

Information deletion

In the process of using Aisee Smart Services, you can delete all of the following user information through "I-Personal Center - Deactivate Account".

User account information

User phone information

Smart device information

Image/video information captured by the camera


Infrared information

User scene (linkage) information

Body fat information

For users whose client version is before 3.2, you can contact our customer service at to disable your personal account.

Information migration

If you need to migrate the information in your account, please contact us at the following email address:

Your choice

You acknowledge that you have fully read, understood and accepted the entire contents of this Personal Information Policy before you agree to or actually use the Services in any other manner permitted by the Company. By using the Service, you agree to this Personal Information Policy. All conventions. If you do not agree with this personal information policy, you may not use the services we provide to you.

Protection of personal information

We take precautions to protect your personal information to protect your personal information from loss, misappropriation and misuse, as well as unauthorized access, disclosure, alteration or destruction. To ensure the security of your personal information, our company has strict information security regulations and procedures, and a dedicated information security team strictly implements the above measures within the company.

Information retention period

We will retain your information for the period necessary to achieve the purposes stated in this Personal Information Protection Policy, unless required by law or permitted to be retained for a longer period of time.

Complaints and feedback

If you have any questions or concerns regarding our personal information policy or data processing, please contact us at the following address:

Policy update

We may revise and update this policy at any time and post an announcement on the website 30 days in advance. If you continue to use the relevant services of the Aisee Smart Platform on the date of the revision and effective date, you agree to our revised update.