Privacy Protocol for Concept Robot APP

Preface

Concept Robot APP Software: Concept Robot APP (hereinafter referred to as "Concept Robot" or "this product") is a kind of sweeper hardware (such as sweeper robots), through mobile phone APP to products are controlled. The sweeper is provided by our company. Thank you very much for your trust in us. We are committed to protecting your privacy.

This privacy policy will help you understand the following:

How we collect and use your personal information

How do we store your personal information?

How do we share, transfer, and publicly disclose your personal information?

How we protect your personal information

Your right to manage personal information

Minor personal information protection

Scope of the privacy policy

Changes and revisions to the privacy policy

How to contact us

Effectiveness of the privacy policy

We hope that this Privacy Policy will explain how we collect, use, store, share and transfer your personal information and how we collect, use, store, share and protect such information when using Concept Robot APP. Please read and understand this Privacy Policy carefully before using Concept Robot APP.

Use our products or services after confirming that you fully understand and agree. By using Concept Robot APP, you understand and agree to this Policy and agree to the collection, use, storage and sharing of your information in accordance with this Privacy Policy. If you have any questions, comments or suggestions about the content of this policy, you can contact us through the various contact methods provided in this Privacy Policy.

1. How do we collect and use your personal information?

We will collect and use your personal information for the purposes set out in this Privacy Policy for the following purposes:

1) Realizing the basic functions of Concept Robot APP.

(1) Information collected by registering an account. Concept Robot APP can bind to the sweeper robot after login, so as to control sweeper robot by mobile phone. For this reason, you need to register or log in through the APP User Center when using sweeping robot. When you register the Concept robot APP account, we will collect your mobile phone number, Email address, user name and password. Collect this information to help you complete the registration and protect your account security. If you refuse to provide this information, we will not be able to enjoy our account-based personalized services and recommendations, but it will not affect your other features of this product. You can also change the relevant information through the “More -> My Account“ interface of the APP front interface.

(2) Intelligent device binding function. Concept Robot APP can bind to the sweeper robot by mobile phone. In the process of setting up the binding, you need to provide information such as the registered Concept Robot APP account and password, WiFi user name and passwordand other information, which is necessary to realize the control of sweeper robot through the mobile phone.

(3) Collect information generated by the sweeping robot equipment. In order to make it convenient for you to control your sweeping robot through the Concept Robot APP, we will connect your sweeping robot through WiFi and get relevant content information generated by your sweeping robot. For example, for a sweeping robot, you use the Concept Robot APP, to control the sweeping robot to perform designated area cleaning, intelligent recharge, regular sweeping, time cleaning, setting do not disturb mode, fault alarm, and view the use time and life filter, main brush, side brush and other consumables. This information is only used to view the content generated by your smart hardware on your mobile phone, and it is convenient for you to share it with other friends and users to view, use or manage. It will not be used for other purposes without your explicit authorization.

(4) Third party sharing. You can share the information from the Concept APP with your friends through a third-party platform. In the process of sharing, the third-party platform will ask you to log in or register. You need to manually enter your username and password for the third-party product to register or log in. Concept Robot APP will not save or monitor the user name and password of the third-party products, and will not send your mobile phone number or the user name you used in Concept Robot APP to a third party.

2) Location-based personalized service and recommendation

When you completed the installation of this section, you can choose whether to allow us to collect your GPS location information through the pop-up window. If you agree with us to collect your GPS location information, we will not associate the collected location information with your account number and identity information, or record your course of action, and will not use the above information for personalized services and recommendation. Refusing to provide location information will affect your ability to use other features of this product.

3) Improving our products and services

(1) User experience improvement plan. We may collect International Mobile Equipment Identity (IMEI), Network Equipment Address (MAC), mobile phone model, mobile phone system version number, system number, system ID number, screen resolution, Internet access type, CPU serial number, current APP name, Version number, package name, software usage time and frequency, software crash log, etc., used to count the number of users of our products, analyze the use of the product, troubleshoot the cause of the crash, reduce crashes, and continuously improve our products. This information does not involve personal information such as your personal identity.

4) Safety and Security

In order To improve the security of your services provided by us and our affiliates and partners, protect the personal and property of you or other users or the public from being compromised, and better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and Security risk, and more accurately identify violations. Laws and regulations are relevant agreement rules of Concept Robot APP. We may use or integrate your account information, device information, software usage information, and information authorized by you or shared by our affiliated companies or in accordance with the law for authentication, detection and prevention of security incidents, and take necessary records, audits, analysis and disposal measures in accordance with the law.

5) Other uses

On the premise of compliance with laws and regulations, we may anonymize, aggregate, desensitize and encrypt your personal information or user portraits (but the image does not identify any individual users), to show and push you Related services, products, or functions to you. If we use the information for other purposes not covered by this policy, or if the information collected for a specific purpose is used for other purposes, we will ask for your consent in advance.

6) Exceptions for obtaining authorization

According to the relevant laws and regulations, it is not necessary to obtain your authorized consent to collect your personal information in the following situations does not require your authorized consent (this agreement is also deemed to have been authorized to collect and use if necessary):

Related to national security and national defense security;

Related to public safety, public health, and major public interests;

Related to criminal investigation, prosecution, trial and execution of judgments;

It is difficult to obtain your own consent to protect the material and personal interests of the personal information subject or other individuals;

The personal information collected is disclosed to the public by yourself;

Collecting personal information from legally publicly disclosed information, such as legitimate news reports, government information disclosure, etc.;

Required to sign a contract according to your requirements;

It is necessary to maintain the safe and stable operation of the products or services provided, such as the failure to discover or dispose of products or services;

Required for legitimate news reporting;

When an academic research institution conducts statistical or academic research based on public interest and provides academic research or description results, the personal information contained in the results is de-identified;

Other circumstances prescribed by laws and regulations.

2. How do we store your personal information?

We store your personal information only during period necessary for the purposes of this policy and within the time limit required by laws and regulations. We will implement it in accordance with the laws, administrative regulations and regulations of the relevant regulatory authorities. We will ensure that your personal information is adequately protected, such as anonymity, encrypted storage, etc. If we stop operating the products or services of Concept Robot APP, we will stop collecting your personal information in time, notify you of the notice of suspension of operation, or notify us by one-by-one delivery or announcement, and delete or anonymously store the personal information we store.

3. How do we share, transfer and publicly disclose your personal information?

1) Sharing

We will not share your personal information with any company, organization or individual except in the following cases:

With your explicit consent, we will share your personal information with other parties.

We may share your personal information with the outside world in accordance with laws and regulations, litigation dispute settlement needs, or the requirements of administrative and judicial organs according to law.

It is necessary to share your personal information in order to protect interests, property or safety of Concept Robot APP, its associates or partners you or other Concept Robot APP users or the public, within the limits permitted by laws and regulations.

We may share your personal information with our affiliates if our affiliates provide services to you or to us. However, we only share the necessary personal information, and the processing or your information by the relevant parties is subject to this privacy policy. If the affiliated company wants to change the purpose of processing your personal information, it will seek your authorization and consent again.

We will not share your personal information with third-party advertisers, application developers, open platforms or other partners unless we have your explicit authorization and consent. We may provide these partners with aggregated information, anonymous information or other information that does not recognize your personal identity. For example, we might tell application developers how many people have installed the applications they have developed.

For the purposes stated in this privacy policy, we may share your personal information with our suppliers, service providers, consultants or agents to provide better customer service and user experience. These suppliers, service providers, consultants and agents may provide us with technical infrastructure services, analyze the use of our services, measure the effectiveness of advertising and services, provide customer services and payment services, conduct academic research and surveys, or provide legal, financial and technical advisory services. For example, we may invite registered users to participate in lottery activities from time to time. If you are lucky to win the prize, we need to provide your personal information to logistics service providers in order to send you our prizes.

For companies, organizations and individuals with whom we share personal information, we will sign strict data protection agreements with them, requiring them to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.

2) Transfer

We will not transfer your personal information to any other company, organization or individual except in the following cases:

With the development of the business of Concept Robot APP company, it is possible for us and our affiliates to merge, acquire, transfer assets or other similar transactions. If the relevant transaction involves the transfer of your personal information, we will require new companies, organizations and individuals holding your personal information to continue to be bound by this policy. Otherwise, we will require the company, organizations and individuals to re-obtain your authorized consent.

In case of transfer with your explicit consent, that is to say, with your explicit consent, we will transfer to other parties the personal information we have obtained.

3) Disclosure

We will publicly disclose your personal information only in the following circumstances:

Your explicit consent has been obtained.

We may publicly disclose your personal information in cases of law, legal proceedings, litigation, arbitration or mandatory requirements of government authorities.

Within the scope permitted by law and regulations, it is necessary to disclose your personal information in order to protect the interests, property or safety of the Concept Robot APP, the related parties or partners of the Concept Robot APP, you or other Concept Robot APP users or the public.

Other circumstances prescribed by laws and regulations.

According to the law, sharing and transferring personal information which has been de-labeled, and ensuring that the recipient of the data cannot recover and re-identify the subject of personal information, is not an act of external sharing, transferring and public disclosure of personal information. The preservation and processing of such data will not need to be notified to you separately and your agreement will be obtained. Meaning.

4. How do we protect your personal information?

We have taken industry-standard security measures to protect the personal information you provide and to protect your data from unauthorized access, public disclosure, use, modification, damage or loss.

We will take all reasonable and practicable steps to protect your personal information.

We will encrypt and store identifiable personal information to ensure the data confidentiality. For your mobile device identifier International Mobile Device Identity (IMEI), Network Device Address (MAC), we will anonymize and encrypt on your device side, and only collect and upload anonymized and encrypted identifiers.

If the user has registered the Concept Robot APP account, we may do a quite good job of wide control management by analyzing the information of the time, IP, and login of the Concept Robot APP user. In case of suspected non-self login operation, we will remind users by SMS to avoid user account being non-self login operation.

We deploy access control mechanisms on the server side, adopt minimum authorization rules for staff who may be exposed to your personal information, and regularly check the list of visitors and access records.

Our server systems that store user’s personal information are all secure and strengthened operating systems. We will audit and monitor of the server operations. If the server operating system with security problems is found, the Concept Robot APP will upgrade the server security in the first time to ensure the security of all the server systems and applications of the Concept Robot APP.

We regularly organize personal information protection related laws and regulations training for our staff members to enhance the awareness of personal privacy protection.

If unfortunately our physical, technical or managerial protective measures are damaged, we will promptly start emergency plans to prevent the expansion of security incidents, report them to the competent national authorities in accordance with the requirements of laws and regulations, and timely take reasonable and effective ways to inform you of the basic situation of security incidents, such as push and announcement. Situation, possible impact, measures taken or to be taken, etc.

5. Your right to manage personal information

During your use of the Concept Robot APP, you can access and manage your personal information in the following ways:

1) Access and correct your personal information

You can change your account information, including your avatar, gender, mobile p hone number or mailbox, password, etc. from Concept Robot APP – more – personal account.

2) Delete your personal information

When the following happens, you have the right to request the Concept Robot APP Company to delete your personal information:

Your information has been illegally processed. We will stop providing services to you.

You can contact us through the contact information provided by this Privacy Policy to request the deletion of your personal information. We will reply within 20 working days. When we delete your personal information from the server, we may not immediately delete the corresponding data from the backup system immediately, but will delete the information when the backup is updated.

3) Cancellation of your personal account

You can "more - my account" at any time cancel your Concept Robot APP account.

Please note that if you choose to cancel the Concept Robot APP account, your Concept Robot APP account will not be used within 10 working days and the relevant account information will be deleted. You will not be able to log into the Concept Robot APP for its services (but it will not affect your use of those services and features which without the need to log in Concept Robot APP account). When you cancel your account, we will stop providing you with relevant products (or services) and delete or anonymize your personal information within 10 working days, except when laws and regulations require us to keep relevant information.

(4) Withdrawal of your consent or authorization

You can use the "More - Delete Device" of the Concept Robot APP to realize the unbinding operation. Once you choose to unbind, your sweeping robot will be restored to its original state, and all personal information you previously set will be withdrawn. You can revoke your consent to your personal information collection and use by turning off the device function. For this product, you can turn off the right to collect your GPS location information through the setup function of the mobile phone.

Please understand that each business function requires some basic personal information to complete (see Section 1 of this Privacy Policy). When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, and will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the personal information processing previously carried out on the basis of your authorization.

5. Personal information protection of minors

Minors need guardians’s consent and authorization of the guardian when using Concept Robot App products (or services). We recommend that minor parents or guardians read this Privacy policy for them and that minors to seek parental or guardian consent and guidance before submitting personal information. If you are a guardian of a minor, you may contact us through the contact details in Section 9 of this Privacy Policy when you have questions about the personal information of the minor you are guardianship.

6. Scope of application of the privacy policy

This Privacy Policy applies only to Concept Robot APP software. Other products and services of Concept Robot APP will use the privacy policy of related products or services. In particular, this Privacy Policy does not apply to the following:

Embedding the Concept Robot APP products (or services) into the information collected by third-party products (or services).

Information collected by third-party services, advertisements, or other companies, organizations, or individuals connected to Concept Robot APP products (or services).

7. Change and Amendment of privacy policy

Our privacy policy may change. Without your explicit consent, we will not restrict your rights under this privacy policy.

We will also provide significant notifications of major changes to this Privacy Policy (for example, timely notification in the form of a pop-up window when software is modified or upgraded or when you re-log in).

Major changes referred to in this policy include but are not limited to:

Significant changes have taken place in our service model. Such as the purpose of personal information processing, the type of personal information processed, the way in which personal information is used, etc.

We have changed a lot in terms of control. For example, owner changes caused by mergers and acquisitions, reorganizations, etc.

The main objects of personal information sharing, transfer or public disclosure have changed.

Significant changes have taken place in your rights to participate in personal information processing and in the way you exercise it.

We are responsible for dealing with personal information security departments, liaison methods and complaint channels when changes occur.;

Individual information security impact assessment reports indicate that there is a high risk.

9. Effectiveness of Privacy Policy

This version of the Privacy Policy will come into effect on April 1, 2020.